ðŸšĻ EMERGENCY HELPLINE: 1800-000-1234 — Available 24 Hours, 7 Days a Week — FREE

ðŸšĻ Emergency Services

Rapid response, round the clock — because every second matters in a medical emergency

24/7 Emergency Helpline 📞 1800-000-1234

Emergency Care Services

Equipped and staffed to handle any medical emergency — 24 hours, 7 days a week

ðŸĨ

Trauma Care

Level-1 trauma centre with a dedicated trauma bay, surgical team, and orthopaedic specialists on standby. Equipped to handle multi-system injuries from road accidents, falls, and industrial mishaps.

âĪïļ

Cardiac Emergency

24/7 cardiac catheterisation lab for primary angioplasty. Average door-to-balloon time of under 30 minutes. Dedicated CICU with continuous monitoring for post-cardiac event patients.

🧠

Stroke Unit

Hyperacute stroke unit with immediate CT/MRI access and a dedicated stroke team. Thrombolysis and mechanical thrombectomy available round the clock. Door-to-needle time under 45 minutes.

ðŸ”Ĩ

Burn Unit

Specialised 10-bed burn unit with pressure-controlled isolation rooms, skin grafting facilities, and infection-prevention protocols. Managed by plastic surgeons and burn-care specialists.

⚗ïļ

Poison Control

Dedicated toxicology team to manage drug overdose, chemical ingestion, snake/insect bites, and industrial exposure. Antidote inventory maintained for over 50 common toxic substances.

🚑

Accident & Emergency

High-volume emergency department with a 4-level triage system, resuscitation bays, and rapid assessment zones. Handles over 200 emergency walk-ins and ambulance arrivals daily.

ðŸ›Ąïļ

Critical Care ICU

50-bed ICU staffed by board-certified intensivists 24/7. Equipped with mechanical ventilators, continuous renal replacement therapy (CRRT), and haemodynamic monitoring systems.

ðŸ‘ķ

Neonatal Emergency

Level-III NICU with 30 cots for critically ill newborns. Services include surfactant therapy, high-frequency ventilation, phototherapy, and full neonatal surgical support.

🧘

Psychiatric Emergency

Dedicated de-escalation suite with trained psychiatric nurses and on-call psychiatrists. Handles acute psychosis, suicidal ideation, substance abuse crises, and agitation safely and compassionately.

ðŸĶī

Orthopedic Emergency

Immediate orthopaedic assessment for fractures, dislocations, and joint injuries. Dedicated ortho-trauma OT for emergency fixation surgeries, reducing complications and recovery time.

ðŸŦ

Respiratory Emergency

Rapid management of severe asthma, COPD exacerbation, pulmonary embolism, and respiratory failure. High-flow oxygen, BiPAP, and full ventilatory support available at all times.

🍞

Pediatric Emergency

Child-specific emergency bay with paediatric-trained nurses and on-call paediatricians. Specialised equipment for children of all ages — from neonates to teenagers — with a child-friendly environment.

What to Do in an Emergency

Stay calm and follow these four steps when facing a medical emergency

1

Call Our Helpline

Dial 1800-000-1234 immediately. Our emergency coordinators are available 24/7 to assess the situation and dispatch the right help to you.

2

Keep the Patient Calm

Keep the patient still and calm. Do not give food, water, or medication unless instructed by our emergency staff. Keep them warm and in a comfortable position.

3

Ambulance Dispatch

Our GPS-tracked ambulances will be dispatched to your location within minutes. Our paramedics will begin life-saving care en route to the hospital.

4

Immediate ER Treatment

On arrival at MediCare ER, our triage team will assess the patient immediately. Life-threatening cases are attended to within seconds of arrival — no waiting.

🚑 Advanced Ambulance Services

MediCare operates a fleet of 20 fully equipped ambulances across Chennai and surrounding districts — available 24 hours a day, 365 days a year. Our mobile ICU units bring hospital-grade care to you, before you even reach us.

  • ✅ 20 GPS-tracked ambulances across Chennai
  • ✅ Advanced Life Support (ALS) equipment on every unit
  • ✅ Cardiac monitors, defibrillators, and ventilators on-board
  • ✅ Trained paramedics and emergency nurses on every call
  • ✅ Average response time under 12 minutes within city limits
  • ✅ Direct radio link to ER — team prepared before you arrive
🚑